Privacy Policy
Last Updated: March 2026
Information We Collect
When you place an order or subscribe to our newsletter, we may collect:
- name
- email address
- billing address
- shipping address
- phone number
This information is collected only as necessary to process orders and communicate with customers.
How We Use Information
Your information may be used to:
- process orders
- communicate about orders
- provide shipping updates
- send newsletters if you subscribe
We do not sell or rent customer information.
Payment Processing
Payments are processed through Stripe, a third-party payment processor.
Plantaera Biotech LLC does not store credit card information.
Stripe processes payment data in accordance with its own privacy policies and security standards.
Email Communications
Customers may receive order-related emails including:
- order confirmations
- shipping updates
- customer service responses
Newsletter emails are sent only to individuals who voluntarily subscribe and may be unsubscribed at any time.
Cookies
Our website may use minimal cookies required for basic functionality.
These cookies help maintain site operation and may support shopping cart functionality.
Data Security
We take reasonable measures to protect personal information.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
Data Retention
Customer data may be retained as necessary to:
- fulfill orders
- maintain financial records
- comply with legal obligations
Your Rights
Customers may request access to, correction of, or deletion of their personal information by contacting us.
Children's Privacy
Our website is not intended for children under the age of 13.
Contact
Privacy questions may be directed to: support@plantaerabiotech.com